Employees, occupants, and customers want reassurance that the facilities they enter have done the best possible to reduce risk of contracting the virus. Your response to this expectation will dictate whether your organization contributes to a calmer return to activity, leading to a faster economic recovery, or further fuels citizen’s anxiety, delaying your business’s success. Responsible attention to cleaning and disinfecting, and effective communication about these activities, will go a long way to setting your stakeholders’ minds at ease.